Questionnaire
Name of Company
Contact Name
How would you rate the level of service recieved?
Choose
Excellent
Good
Fair
Poor
How courteous, attentive and caring were the staff who provided the service?
Engineers:
Choose
Excellent
Good
Fair
Poor
Administration:
Choose
Excellent
Good
Fair
Poor
How would you rate the response times?
Engineers:
Choose
Excellent
Good
Fair
Poor
Administration:
Choose
Excellent
Good
Fair
Poor
Was our engineer wearing a uniform when attending site?
Choose
Yes
No
Was the site left clean and tidy following completion of works?
Choose
Yes
No
Was the company documentation (service / fault report sheets, invoices etc) clear and understandable?
Choose
Yes
No
If no, Why?
Would you recommend HLA Services Ltd to another company?
Choose
Yes
No
If you have any further comments, please write them in the box to your right:
